Rachel Zoe Box of Style

Rachel Zoe Box of Style

$99.99

1175 Ratings
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Box of Style is a luxury subscription service curated by designer Rachel Zoe and delivered 4 times a year. Each seasons box contains at least 5 statement staples (fashion, beauty and lifestyle) valued at over $400, curated to elevate your everyday look. Seasonal subscriptions are available for $99.99 season or $349.99 annually.

Shipping: Shipping is free to the US, $15 to Canada, Australia and the UK.

Listed in: Our complete list of Subscription Boxes for Women

Tagged in: Womens clothing,

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This company has an F rating with BBB and as you can see there and here they will steal your money. I suspect a class action lawsuit may eventually be made. I cancelled in November, was charged in February, and it seems no one works at BOS. No one picks up the phone or replies to messages in any forum. I’ve spent hours now filing with the bank and BBB to recoup my money and will spend hours more cancelling my debit card and setting up new autopay with everyone else because I can’t trust that BOS won’t mug me again. How many thousands of dollars have they stolen? I’m certainly not alone as you can see. Shameful company.
on 2/16/2019
 
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This company has an F rating with BBB and as you can see there and here they will steal your money. I suspect a class action lawsuit may eventually be made. I cancelled in November, was charged in February, and it seems no one works at BOS. No one picks up the phone or replies to messages in any forum. I’ve spent hours now filing with the bank and BBB to recoup my money and will spend hours more cancelling my debit card and setting up new autopsy’s with everyone else because I can’t trust that BOS won’t mug me again. How many thousands of dollars have they stolen? I’m certainly not alone as you can see. Shameful company.
on 2/16/2019
 
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DO NOT ORDER FROM THIS COMPANY!!! They charge your Credit Card 2 months in advance. After receiving a completely damaged box before Christmas (oil over everything) Still no compensation or even acknowledgement. I am so angry I just cancelled my subscription however am still out the $99. Box! Worst Customer Service ever! You can buy the pcs you like from the box on Ebay or Poshmark as soon as they start shipping! .BIG RIP OFF!!
on 2/6/2019
 
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DO NOT ORDER. BUYER BEWARE I subscribed to the winter box during the black friday promo. Received confirmation for the order and payment charged. It's Jan 7 and I have not received anything. I have tried to contact the company since early december. Numerous emails and tickets. They don't respond. I literally feel robbed. I am hoping to get a refund but they have been impossible to get ahold of.
on 1/7/2019
 
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Do not order from this company. Customer service will still not respond to me for damaged items that I FINALLY received in my last box. My last two boxes items were damaged and I never received replacements. I also had difficult time cancelling my subscription. I contacted them via FB also without avail. I finally filed a claim with the BBB. They do have nice products too bad the company does not know how to manage this part of their business - save yourself the headache - very disappointing...
on 8/6/2018
 
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DO NOT GIVE THIS COMPANY YOUR CREDIT CARD NUMBER. After multiple quality and shipping issues, I decided to cancel my subscription. I finally received an email confirmation that my subscription had been canceled in January (4 weeks after my first request), and they refused to refund me for the Winter box even through it had not shipped yet. Then they charged me again for the Spring Box in February. I have tried to follow up multiple times about having the charged reversed, and have received ZERO response. I then received a shipping confirmation email for the Spring box and they finally responded to my request by stating that my box had shipped and they could not issue a refund. I am appalled at the lack of quality, professionalism, and customer service I have received from this company.
on 3/12/2018
 
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It is now the middle of February and I still do not have the Winter Box that was guaranteed to ship by mid-December. They haven't sent it, despite 20+ emails being sent back and forth since December 10th. I am an annual subscriber, and this was the last box in my annual subscription, so I should have been one of the first boxes to ship (certainly before all the new subscribers!). I told them 5 weeks ago that I wanted to cancel the subscription - and 5 times since then - and they have not cancelled my renewal. They are set to charge me $409.99 in two days, because they refuse to cancel my subscription until I have received my Winter Box. Which they haven't even shipped yet (!!!). They are essentially extorting money from me, as I have no way to delete my credit card information or cancel the subscription myself. All I want is what I paid for nearly a year ago - the Winter Box - and for my cancellation to be processed before they charge me again in 2 days. Their customer service is absolutely useless, and their business practices verge on criminal. DO NOT GIVE THIS COMPANY YOUR MONEY!
on 2/12/2018
 
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I have been a BOS subscriber for several seasons and just recently cancelled. I paid for my Winter Box in November, in December I received tracking information, but the box never actually shipped. I called about a dozen times- no answer, always had to leave a message, never received a call back I emailed another dozen times- it took weeks for a response and resolution I FaceBook messaged them- the person responding obviously did not read my message because she said my issue was resolved...it was not. The customer service is just horrible, I really think they only have two people returning messages, the rest of the operation is running on a hamster wheel. Absolutely not worth $100 per box for all the hassle.
on 2/2/2018
 
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I've been subscribed to this box for about a year and a half, and these are the reasons I will be cancelling my subscription right now: 1. Their customer service is useless, I've had to contact them several times due to shipping issues, and their response usually falls along the lines "there's nothing we can do", and indeed they don't do anything (they also take very ages to answer). 2. Shipping is a nightmare. in 2015 I payed my winter box on the 27th of December, and actually received the box on the first week of March (about two months after ???). Today (January 24th) I still haven't received my winter box, which I payed on November 15th. 3. IMPORT CHARGES!!! although this might not be their fault I'm paying $100+ $15 (international shipping) + $35 import charges. This box is simply not worth $150 dollars. 4. You get more benefits if you are a new customer than a customer that has been paying for more than a year!! and that doesn't make sense to me, because I can just cancel my subscription and get a gift with purchase if I'm a new customer. This really really annoys me, the fact that I haven't received my box, and they were offering it $20 off to new customers was just distasteful. 5. Quality is depressing: for the spring box we received a fabric handbag and the "leather" straps felt very cheap, it even smelt like chemicals (and it says it retails for $238!!!!! no one would EVER buy it for a quarter of that price). All of the bags I've received in this box seem like they were purchased at a dollar store. 6. Also why do I have to ask for their permission to cancel my box?? I used to love this subscription, when I received high quality items such as the Tatcha rice powder, the Dagne Rover card case and the BKR water bottle, but lately it's been just disappointing and I'm not paying to get disappointed.
on 1/25/2018
 
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I will be canceling my subscription. I had such high hopes for this box and really was looking foreword to adding coveted pieces to my closet and to my beauty shelf. My fall box came in November. The products were fine but not the La soula rings. My winter box has not arrived! It’s now Jan13 and the holidays have long since wrapped up. I was charged for the box and charged for the duties. I was sent an email that my box had shipped on Dec. 29. Well two weeks later NADA. Customer service will not respond except for generic “Her is your ticket number and someone will get back to you on 2 working days”. Well no one has. This is a horrible box horrible customer service and really just a scam in a box.
on 1/13/2018
 
 
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