POPSUGAR Must Have

POPSUGAR Must Have

$39.95

1843 Ratings
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Spoiler Alert! POPSUGAR Must Have Box Summer 2018 SPOILER #2

POPSUGAR Must Have is a monthly lifestyle subscription box curated by the editors at POPSUGAR. Each box features their "must have" products for beauty, fashion, home, food, fitness and more. Every box has a value of $100+!

Listed in: Subscription Boxes for Women: A Complete List

Tagged in: Lifestyle

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Got a 50% off coupon for Keurig! ...didnt work. Shocker!! -_-
on 1/6/2018
 
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Good company, excellent service, low prices!
on 9/27/2017
 
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This was a mistake. I paid 1/2 price for 6 months and still don't think these boxes are with the $20. This month I can live with the body shower carrot oil. $20. Nope. My 20 year old will take the terrarium, I've been giving her quite a few of the cast offs. She didn't even want the love necklace. The cutting board thing is stupid. Yes, you can put a cup or dip on it but I have serving pieces that are more designed for appetizers. The worst is toothpaste really?? Floss?? Grandmothers lavender sachets for my drawers. Only if I want to smell like an 80 year old. The corn nuts taste bad. My 17 Year old son didn't even like them. I'd be happy to trade the cutting board but I'm sure there will be hundred to get rid of.
on 4/8/2017
 
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Wow I am not going to order this beauty box. Thanks for the info. On the customer service.
on 2/20/2017
 
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I've got to comment on this thread...I've been a PopSugar subscriber since the second box that theyever shipped out. I'm not even sure how many years ago that was now but it was me very first subscription box. The customer service is generally outstanding and I've had many little issues over the years that have mostly been handled to my satisfaction. A few times I was disappointed when maybe an item that I had received that was damaged in shipping was not available and had to be replaced with a substitute item that I didn't love. BUT the responses and service ARE outstanding!!! Andy D. Has helped me so many times that we are practically old friends LOL! Anyway its a great box, And you can't always love every them in your box. The value is always terrific and I think it is very well curated. Kudos Lisa Sugar! I was a regional manager for several major cosmetic companies and I know great service and how difficult it can be to get this all together and shipped out on time monthly.
on 12/9/2016
 
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I've got to comment on this thread...I've been a PopSugar subscriber since the second box that theyever shipped out. I'm not even sure how many years ago that was now but it was me very first subscription box. The customer service is generally outstanding and I've had many little issues over the years that have mostly been handled to my satisfaction. A few times I was disappointed when maybe an item that I had received that was damaged in shipping was not available and had to be replaced with a substitute item that I didn't love. BUT the responses and service ARE outstanding!!! Andy D. Has helped me so many times that we are practically old friends LOL! Anyway its a great box, And you can't always love every them in your box. The value is always terrific and I think it is very well curated. Kudos Lisa Sugar! I was a regional manager for several major cosmetic companies and I know great service and how difficult it can be to get this all together and shipped out on time monthly.
on 12/9/2016
 
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Pop Sugar is the best. I have been receiving their boxes for years now, and each month is great. There is a good mix of items: one big-ticket item like a scarf, hat, etc.; something like jewelry, housewares, hardcover books, etc.; a few beauty/bath products; and some sort of high-end food treat. It's a great deal for the price, I definitely feel like I always get my money's worth. Customer service as absolutely great as well. Very prompt and accommodating. Love it!
on 12/6/2016
 
I was so excited to subscribe to Popsugar this month so I ended up purchasing a mystery box and a monthly subscription. HOWEVER, I've already cancelled my subscription before even receiving a box! Popsugar, hands down, has the WORST customer service. I was successfully charged but it wasn't reflected onto my purchase history and I never received a confirmation. I showed them proof from my bank statement and they insisted that they had no record of my purchase. It wasn't until I notified them that I opened a dispute with my bank that they miraculously 'found' my purchase history. I'll keep an eye out for incoming positive reviews to help me decide whether or not I'll re subscribe next month.
on 10/13/2016
 
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I agree with Popsugar having a terrible customer service department. I had contacted them, because I had purchased my subscription on the 24/25th of May, and after logging in to track where it was, I noticed on the FEDEX site that it will take a total of 12 days during transit. I am subscribed to several other boxes, and all of them arrived within 5 days or less. I contacted them via email, and didn't get a response, but they did charge me for my June box today. I called a corporate number and spoke to a very nice lady, who said she would forward my concern to the correct area. When I did get a reply, they, in a nutshell, told me that I just have to deal with it, because I don't have to pay for shipping. --------------------------------------------------------------- Andy D., Jun 2, 1:09 PM PDT: Hi Erin, I completely understand and per your request I have cancelled your subscription. However, your June box is already on its way out so I'm unable to cancel that one, I'm sorry about that. Please let me know if I can help you with anything further. Cheers, Andy D. Member Services Assistant Have more questions? Check out our FAQs -------------------------------------------------------------------------------- Irelanddun, Jun 2, 1:09 PM PDT: Sorry, but I needed to add another point... This subscription box is $39.99 per month, which is double and quadruple the price I pay for my other boxes. I believe the fabfitfun box is the only one that I currently receive that has a higher cost at $49.95 per month, yet every other box, most I subscribed to the same day as Popsugar, were received several days ago, so free shipping should not even be considered a factor. I am not intending to sound high-handed or nasty in any way, but these things need to be considered. Thank you again. -------------------------------------------------------------------------------- Irelanddun, Jun 2, 1:04 PM PDT: Andy, I understand that shipping is free with the subscription service, but it is also free with every other subscription box that I currently subscribe to, so I don’t find that to be an acceptable reason for your companies to take more than twice the time of others. I would, in fact, like to cancel my subscription at this point, and if possible cancel/refund the June box that was billed today. I understand that you have only so many options to help your customers, but those who have the ability to fix these issues should give support staff better options to resolve customer issues. Thank you for your help. Respectfully, Erin Ashley Dunn -------------------------------------------------------------------------------- Andy D., Jun 2, 12:50 PM PDT: Hi Erin, Thanks for the follow up. I really do apologize for the long shipping times, however due to the fact that our boxes are completely free of any shipping charge, we are unable to offer any other shipping service at this time. I'm sorry about that. If you wish to cancel your subscription, I completely understand, let me know and I will do so. Cheers, Andy D. Member Services Assistant Have more questions? Check out our FAQs -------------------------------------------------------------------------------- Irelanddun, Jun 2, 12:47 PM PDT: Hello Andy, I understand that you all currently use FEDEX, but the 12-day transport time is pretty unacceptable, and I cannot be the only customer who is having an issue with this. I also process that your company may be in some sort of contract with FEDEX Smartpost, but UPS has a similar program, yet they do not ever take more than 7 days to deliver a package, even utilizing the USPS transport option. To be quite honest, the past 5-6 FEDEX shipments for various purchases, 90% resulted in issues. I am not sure if I want to continue with this subscription service if this is the process used each time for delivery. I also subscribe to many other subscription boxes, but PopSugar has been, by far, the longest wait for shipping. Every single other package has been received within 5 days or less. I did not see this email, until 15:35 in Indianapolis time, because it went into my junk folder for some reason, and I had made a telephone call to someone within your company, I believe the Executives office. Thank you. Respectfully, Erin Ashley Dunn -------------------------------------------------------------------------------- Andy D., Jun 2, 12:11 PM PDT: Hi Erin, Thanks for reaching out. It looks like your box is scheduled to be delivered on the 7th. I'm sorry for the long shipping time, as you may already know, FedEx works in mysterious ways. Let me know if your box does not arrive and I can work on a different solution for you. Cheers, Andy D. Member Services Assistant Have more questions? Check out our FAQs -------------------------------------------------------------------------------- Irelanddun, Jun 1, 2:10 PM PDT: Hello, I just checked my tracking for my subscription box, and kind of baffled at FEDEX taking 12 days to process and deliver my box. Is that normal? I have never had a box take so long in transit... ********************************************* SO TO THOSE WHO ARE THINKING OF SIGNING UP, MAYBE TRY SOMETHING DIFFERENT.
on 6/3/2016
 
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The subscription has the worst customer service. I signed up for it at the end of this month in the hopes of getting the next month box. While signing up it told me I was getting May's box. Then after they had my $ their site told me I was waitlisted for Aprils box. So I emailed them right after I signed up saying that I was a vegetarian and did not want the cookbook in Aprils box so please take my name off the waitlist. Anna p. Emailed me back and told me that I would indeed get May box. Wouldn't you know I got an email today confirming that they have already charged me for Aprils box. I have emailed them back asking for them to fix this. No reply. It is just really quite sad how poorly managed this subscription service is considering how will curated it is. Just remember you pay all your money upfront and who knows what they do with it after that! Steal it loose a month?
on 4/25/2016
 
 
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