GlossyBox

GlossyBox

$21.00

1826 Ratings
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Spoiler Alert! GlossyBox January 2018 FULL Spoilers!

GlossyBox is a beauty and makeup subscription. They send out 4-5 deluxe and full size beauty products each month.

Listed in: Subscription Boxes for Women, Subscription Boxes for Beauty Products

Tagged in: Beauty, Makeup

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Glossybox can occasionally wow you with a monthly box but if you have a problem and if you subscribe you’ll eventually have a problem. Their customer service is lacking there’s a chat option that’s never available and email takes forever. It takes days to ask a simple question and they do things like cancel your monthly box if you cancel your subscription. I’ve seen so many people have issues getting the rest of their prepaid subscription boxes from Glossybox.
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User

on 12/23/2017
Long time reader/ lurker first time post GLOSSY BOX The worst subscription experience ever. I can’t believe they actually get away with what they are doing. Totally caveat emptor! I went in with eyes wide open, even after reading some of the horrible reviews here, but they had a three month $10 each box special. So I thought I’d be safe or special...LOL. My December box was shipped on the 6th according to their email and here it is the 19th and still have not received. I called twice and was disconnected. The third time I pressed 1, for new orders, and actually spoke to someone right away! When I explained that I hadn’t received my box she proceeded to tell me that they we require a hand signed document, that can only be submitted through their online messaging system! How can they do that? I don’t have a printer! See, I think they knew I had cancelled as soon as I got my 3rd and last notice that the 10 dollar box was being shipped. I read here that they play tricky getting you for another month but ahaha I cancelled my paypal payment. So to avoid future billings. I ended up filing a paypal complaint because I want the box or at the very least my money back. Stay away!!
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janaz2017

on 12/19/2017
While I would LOVE this box if the company were better, it isn't. The customer service is terrible. A month after I ordered my boxes, I got one, but not the other. I've gotten no tracking numbers (despite them saying they give them). They stopped taking CS emails so I have to message through their website which means I can't cancel until I get this sorted out. They promise responses within 48 hours, but that has never happened. They chalked my problems up to "growing pains" with the new ownership, but others have had these same problems for a long time. I wish I hadn't subbed. December will be my last box.
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MinnePuffin

on 11/30/2017
 
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